Americans sent back $760 billion worth of stuff last year. Now higher shipping costs and rising returns are hurting companies’ bottom lines.

The apparel maker was recently valued at $100 billion, more than competitors Zara and H&M combined.

One retail category that remains popular: buying groceries online, something many people had not tried before the pandemic.

An early picture of the all-important selling season looks decent.

Fading are the days when you could count on cheaper prices online.

Shein, a fast-growing, China-based clothing brand, relies on a “real-time fashion” model that slashes the time from design to production.

Retailers realize the pandemic has also shifted a lot of shopping online.

A lot of stores, brands and internet titans expect livestreaming to soar this year. And they’re investing accordingly.

Retailers are increasing shipping fees while fielding more calls from customers, asking, “Where’s my package?”

We’re expecting record online sales this holiday season, and shippers are having a hard time keeping up.