It’s not in-store versus online — it’s in-store and online, and something in between.

They’re trying to stay ahead of what customers, now used to online convenience and speed, expect from a retailer.

Amazon is using the technology on its mobile app to synthesize stacks of user comments into one tidy paragraph. Do you buy the idea?

As consumers favor services over buying goods, FedEx and other shippers are feeling the pinch.

Many worry that the industry’s growth has put the local environment and economy at risk.

It’s not inflation slowing, it’s actual prices falling.

With thousands of items and products to choose from, consumers need to protect themselves from making the wrong purchase.

Emily Stewart of Vox explains how web tactics like countdown clocks and inventory trackers can create a false sense of urgency for consumers.

Something to keep in mind as you start your online holiday shopping: Many retailers are getting stricter about their return policies.

Subscription-based models have been around for a while, but the internet is making them more ubiquitous than ever.