Local government roles were down 57,000, leisure and hospitality positions decreased by 40,000, finance jobs declined 14,000, and the retail sector lost more than 19,000.
Companies are banking on AI to make their customer service more efficient and less costly. But customers are easily frustrated when they can’t talk to a human.
In Valley County, Idaho, for example, data show that the Forest Service is the area’s third largest employer — ahead of a school district, the local hospital and a major ski resort.