Amazon is using the technology on its mobile app to synthesize stacks of user comments into one tidy paragraph. Do you buy the idea?
Many with serious gripes about goods or services post their complaints on social media, according to the National Customer Rage Survey.
As patients search the web for a doctor or dentist, online reviews have become more important to health care providers.
Workers asking you to give them a positive rating are a modern-day annoyance
One negative restaurant review in a newspaper can do more harm than you might think.
The film review website Rotten Tomatoes makes a big push for television reviews.
He has been in TV and movie reviewing business since the 1960s.
Yelp turned ten this year, while posting a profit for the first time.
New York's Attorney General has slapped 19 companies with fines for writing fake online reviews.
Some of them, sure. But it can be hard to tell which ones.
