Employers want to keep their workers happy in this tight labor market — and holiday staffing is expensive.

Hiring is down overall, but up for e-commerce jobs. Warehouse and shelf-stocking jobs have tripled compared to past years.

Gaile is part of the sales industry and works part time. She’s part of the largest growing segment of workers — those over 55.

A lot of retail workers have to use credit cards and borrow money from family members to meet basic expenses.

Retail workers are banding together to amplify their voices.