ecommerce

Annemarie Conte at Wirecutter bought a 450-pound mystery pallet of returned Amazon goods. Inside, she found a lot of polyester and a lot of info about why consumers return.

China’s e-commerce sellers are just trying to hang on.

Some call shifts in the industry a retail apocalypse as more companies close locations or file for bankruptcy.

Chinese brands like SHEIN and Temu are expected to play a major role in holiday shopping this year. So will American consumers put their money where their mouth is this holiday season?

Web retail requires no mall Santas or displays, and shoppers easily compare prices online, so the messaging starts around Oct. 1, experts say.

Many consumers are more comfortable buying furnishings in person. Several online-native brands have recently expanded into physical retail.

Author Jessica Roy explains why it seems like everyone is releasing a gift guide this year.

Consumer spending has been resilient, but will Etsy, a site that epitomizes discretionary spending, continue to rake in money?

Emily Stewart of Vox explains how web tactics like countdown clocks and inventory trackers can create a false sense of urgency for consumers.

Fading are the days when you could count on cheaper prices online.