consumer

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Fraud-resistant credit cards are a long time coming
Only 1/3 of U.S. credit-card holders have fraud-resistant microchip-enabled cards
Consumer sentiment and retail sales
The monthly Index of Consumer Sentiment has clues about holiday sales numbers.
This is what happens when you don’t shop for a year
Six rules for better shopping.
Why Walgreens stepped back from the inversion brink
One reason Walgreens chose not to move to the UK: it's a consumer-facing company.
The best days of the week to shop
Forget the weekends. Spend your money mid-week in order to get the best deals.
Keep the change: The psychology of tipping
To tip or not to tip? Starbucks is trying to make that decision as easy as a text message.
Why buy? Memories of a music consumer
Marc Arsenault/flicr Creative Commons
Earlier this year, Billboard reported the first drop in digital music sales since the iTunes store made its debut in 2003. CD sales continued their steady decline and overall album sales experienced an 8.4% drop.
Dissatisfied customer? Assert your consumer rights
What to do when a negative customer service experience turns into a nightmare? LA Times consumer columnist David Lazarus discusses how to assert your consumer rights to achieve satisfaction.
Podcast: Consume all of ‘Consumed’ in one sitting
Kenneth Brown/Marketplace
Every once in a while we like to take a step back and look at the big picture. This week, the Sustainability desk did just that with "Consumed."
Economic value check: How much is enough?
Can we afford the consumer economy? Yes, but there are costs. And not all of them have dollar signs attached. Let's talk about values.