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Was there a better way to handle the situation? Yes, there was. And airlines do it all the time.
The airline is handling a first-class PR problem, but will it change?
The airline will offer a no-frills fare to compete with low-cost airlines Spirit and Frontier.
Oscar Munoz explains how it all starts with shared purpose.
Several incidents have resulted in airlines removing people from planes, but the reasons why weren't always clear.
There's turbulence in the friendly skies as investors and management battle for control.
United and American are bringing snacks back to coach this year — we used to get lobster.
Bloomberg Businessweek's Drake Bennett explains United's struggle for a comeback.
U.S. airlines say Gulf carriers are competing unfairly
United maintains almost three quarters of the takeoff and landing slots at Newark.
