As more and more consumers use smartphones and apps to find the best deals, brick and mortar retailers are ramping up customer service and expertise to gain an edge.
NPD Group analyst Marshall Cohen says if debt deal isn't reached, consumers could pull back because of "distractions." But consumers will shop early — and online.
The CEO of UPS, Scott Davis, talks about the troubles of the U.S. Postal Service, and how it and the rest of economy is affecting the shipping business.