Bank of America had the worst score for customer satisfaction compared with its national rivals. As a group, they all lagged behind credit unions and regional banks.
After the financial crisis, banks are bigger and are complying with more regulation. That means many more pages in their annual reports, but look closely, and the metrics hide straightforward information about the banks' health.
The Swiss banking giant UBS is reportedly headed for a $1 billion settlement over accusations it rigged LIBOR interest rates — the benchmark for global lending.
European finance ministers struck a major new deal over their debt crisis. They agreed that the European Central Bank — Europe’s equivalent of the Fed — should take over the supervision of the continent’s biggest banks.