Dial the number, and a recorded message refers you to the website or mobile app. That could alienate some customers, one analyst says.

Sixty U.S. airports have lost more than half of their flights since 2019, and 14 no longer have any commercial service.

This week, pilots at both American and United Airlines rejected tentative contract deals, and Delta pilots voted to authorize a strike if negotiations break down.

Experts expect fewer travelers, fewer flights, high prices and high anxiety.

Complaints about airlines have nearly tripled from pre-pandemic levels, with passengers left in limbo by cancellations and delays.

Southwest Airlines says it’s getting rid of its one-year expiration date on flight credits. Analysts say more carriers may follow.

Sustainable aircraft fuel is tricky — electric batteries and biofuels have big drawbacks. A startup is converting carbon dioxide into jet fuel.

The aviation industry’s troubles come down to three problems, one analyst says: capacity, captains and cancellations.

The carrier is canceling regional routes in Ohio, New York and Iowa. Losing an airline can be tough on a city and its economy.

Would you pay an additional $60 for extra legroom? Airlines are betting that you just might.