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Mar 31, 2026

Too much AI in the office is causing "brain fry"

A new Boston Consulting Group study suggests overuse of AI agents may be causing cognitive “brain fry.” BCG managing director and senior partner Matt Kropp explains how to avoid it.

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Too much AI in the office is causing "brain fry"
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The promise of artificial intelligence is that it will take on all the boring tasks we don’t want to do and free us up to do the fun, high-level work.

But managing the AI tools can be its own kind of work. A new study from the Boston Consulting Group found that when workers have to closely monitor and manage their AI tools can cause cognitive exhaustion, which they dubbed "AI brain fry."

Marketplace’s Stephanie Hughes spoke with Matt Kropp, managing director and senior partner at BCG and one of the co-authors of this new study.

More on this

When Using AI Leads to “Brain Fry” - from Boston Consulting Group and Harvard Business Review

The Team

Too much AI in the office is causing "brain fry"