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Aug 5, 2025

How much say do workers have over the tech employers make them use?

A new national study from groups including Gallup and the non-profit Jobs for the Future found that relatively few employees have any influence over how new technology is adopted in the workplace. Molly Blankenship, director of strategy and impact at Jobs for the Future, explains what that means for employers and employees as technology like generative AI becomes more common in the office.

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How much say do workers have over the tech employers make them use?
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Most employees don't have as much say as they'd like to in decisions about how technology gets used at work, according to a new joint study from several groups including Gallup and the nonprofit Jobs for the Future.

The study explores the Worker Voice Gap — the gap between how much input workers want and how much they’re being heard when it comes to a number of workplace issues, including how new technology like generative AI is integrated into their jobs.

Marketplace’s Meghan McCarty Carino spoke with Molly Blankenship, the Director of Strategy and Impact at Jobs for the Future, to learn more.

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The American Job Quality Study” - from Gallup

“Employees With Influence on Tech Adoption Are More Satisfied” - from Gallup

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Employees want more control over workplace tech adoption