Online ratings are important for hotels to factor in if they want to stay on top of their game, according to consumer experts. Lenora Chu explores how ranks and reviews from customers can affect these businesses overall.
Chronic disease is a major drag on health care. But commentator Susan Lee says tweaks to the way these diseases are treated could take some pressure off of the health-care system.
If you had to wait for a service over the holiday, you probably had someone say "Thank you for your patience." Commentator Robert Reich says we should stop being thanked and start billing them for our time.
Rene Marie, a former bank teller, has been living her dream by performing as a jazz singer. Her earnings aren't as steady as those she enjoyed from the bank, but she says that's the price of freedom. Jo Giese reports.
When you get together with your friends, do you share your financial situations? Commentator Shira Boss says a lot of us would profit from talking about our money issues.
Hurricane Katrina was one of the biggest lessons in being financially ready for the worst. Sam Eaton visited New Orleans for the second anniversary back in August. He found three lifelong residents who returned after the storm with a newfound sense of how to prepare for the next one.
China has become a manufacturing powerhouse, but when it comes to producing management talent it still relies on imports from the United States. Bill Marcus reports.
The new owner of record label EMI, private-equity firm Terra Firma, reportedly has decided to clamp down on costs and control time-honored, recording-industry practices that haven't always been tied to company goals. Amy Scott reports.
The year began with a private-equity deal practically every day. When that stopped, talk of mortgages took over. Fortune Magazine's Allan Sloan reviews the year in Wall Street deals with Scott Jagow.
When Hurricane Katrina swamped New Orleans, thousands of relief workers poured into the region to help. This encore Day in the Work Life revisits one of those workers on the scene.
