Aug 5, 2014
Social media is changing the nature of the customer service industry.
Jul 31, 2014
What one Twitter user gained when she unfollowed men on the social network.
Jul 18, 2014
More people interact with Twitter than just those who are signed on.
Jul 17, 2014
Just in case you needed social science to prove it.
Jul 11, 2014
Big brands want to advertise on the social media accounts of people with large followings. How do they find them? Enter the matchmakers.
Jul 10, 2014
Advertisers are showing interest in social media stars with modest followings.
Jul 8, 2014
The challenges of developing a social media strategy for the US government.
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Jun 30, 2014
Why knowing so much about your feelings is key to Facebook’s success.
May 13, 2014
Pinterest and We Heart It start incorporating native ads.