❗Let's close the gap: We still need your help to raise $40,000 by April 1. Donate now
One reason hiring has slowed is consumer pushback to restaurants setting higher prices in the wake of ongoing inflation.
Robert Nickelsberg/Getty Images

Hotels and restaurants have had trouble hiring, so they innovated

Jul 17, 2023
That’s meant automating some tasks once done by humans and thinking carefully about the humans they do hire.
After two summers of worker shortages on Cape Cod, some restaurant and hotel owners have become more efficient, "enabling them to operate with a smaller staff,” the Beige Book says.
Tim Graham/Getty Images

The job market is hot. But who's hiring?

Mar 22, 2023
The sectors hit hardest during the pandemic, including hospitality and retail, are coming back.
Even if they're not the most well-paying gigs, people are still taking jobs in the restaurant industry.
Justin Sullivan/Getty Images

Rebooting a multibillion-dollar business after tens of thousands of layoffs

Nov 1, 2022
Jerry and Lou Jacobs, co-CEOs of global hospitality company Delaware North, say inflation is a bigger concern than labor right now.
Jerry, left, and Lou Jacobs are co-CEOs of Buffalo-based company Delaware North. Inflation requires the business to be agile and flexible, Lou Jacobs says.
Brandon Watson

Why the travel and hospitality industries need business travel to make a comeback

Oct 24, 2022
Revenue from hosting companies' off-site meetings, client dinners and events both strengthens and steadies this industry's bottom line.
A return to normalcy for business travel means positive impacts for hotels and their bottom line.
Getty Images

UK government aids battered hospitality businesses, but is it enough?

Dec 30, 2021
Hotels, restaurants, pubs and clubs suffered in December, normally a strong season, due to the pandemic and may need more help.
Bars and restaurants in London were fairly quiet during the normally festive end of December, largely because the coronavirus kept people at home.
Chris J. Ratcliffe via Getty Images

When restaurant and hospitality workers quit, where are they going?

Oct 14, 2021
Unemployment figures suggest they are leaving those industries.
The restaurant and hospitality industries have experienced plenty of turnover.
Nicholas Kamm/AFP via Getty Images

For public good, not for profit.

Unions are gaining momentum at restaurants. They've been here before.

Sep 28, 2021
Unions for food and drink workers go back to 1891. But they lost their seat at the table with the growth of restaurant chains and fast food.
Restaurant unions have a long history, and the stresses the pandemic has imposed on food workers could stir a resurgence in membership, some experts say.
Frederic J. Brown/AFP via Getty Images

Did hiring pick up after states ended extra federal unemployment benefits?

Jul 22, 2021
What business owners are seeing, plus a look at unemployment and job search data.
Hiring results have been mixed in states where federal unemployment benefits have ended.
Spencer Platt via Getty Images

Hiring is one thing, but training workers is another challenge for companies

Jun 24, 2021
The struggle isn't over once companies get past the hiring hurdle.
After hiring large numbers of employees, companies face the additional challenge of training them and passing on institutional knowledge.
Jeroen Jumelet/ANP/AFP via Getty Images