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Conflict resolution

This grad course teaches MBA students how to handle conflict at work

by Kai Ryssdal and Sean McHenry
Jan 23, 2023
Role-playing is key in training to fix interpersonal problems on the job. "It's not about being right or wrong, it's being effective," a facilitator says.
Sean Gallup/Getty Images
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How the right kind of conflict can lead to better management

by Sabri Ben-Achour
Mar 8, 2018
Jeff Weiss, an expert in conflict management, has some advice for the president.
White House economic adviser Gary Cohn resigned after opposing President Donald Trump's decision to impose steel and aluminum tariffs.
Photo by Alex Wong/Getty Images
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