Robert Isom, the COO of US Airways and John Snook, the Senior Vice Presdeint of Customer Service at American Airlines share their thoughts on the challenges of the coming merger and their hopes for the future airline.
American Airlines and US Airways have officially announced their long-suspected merger. Together the companies will become the largest airline in the world, but the consolidation process won’t be without its challenges.
Today marks four years to the day since the last fatal crash of a commercial airliner in the U.S. In addition, the New York Times points out that last year was the safest for global air travel since 1945.
The nation’s airlines are slashing flights by the minute in anticipation of Northeast’s winter weather. United, which has a hub at Newark Liberty International, led the cancellation race; Delta was second.