In addition to selling tickets, the company controls venues and manages artists. Some lawmakers say it's a monopoly.
A brief history of the ticketing — and scalping — industry.
Ticketmaster has made buying seats for the Boss's Broadway run very complicated.
Ticketmaster is ditching those hard-to-read letters and numbers, called captchas, that users must decipher to make a purchase. It's switching to images, which are easier, faster and more secure.
The band protests Ticketmaster's high fees by scalping its own tickets. Bassist Keith Mosley discusses the message his band is trying to send.