What’s next for struggling shopping malls?

Oct 19, 2020
Mall real estate is facing a crisis with department store sales down and bankruptcies up.
A nearly empty mall in Bloomington, Minnesota, in June.
Kerem Yucel/AFP via Getty Images

Thanksgiving won't launch Black Friday shopping at some of the biggest retailers

Jul 29, 2020
Walmart, Target and Best Buy won't open on the holiday this year to jump-start the traditional extreme-shopping weekend.
A Macy's Black Friday sale in 2018 in New York. Store traffic on Thanksgiving is just a small part of Black Friday weekend.
Stephanie Keith/Getty Images

For retailers, reopening means rethinking everything about a store

May 5, 2020
Precautions will likely start at the door as customers return to nonessential retailers. Shopping will be a different experience.
A reopened mall in Franklin, Tennessee, on May 2. Going shopping is likely to look quite different for awhile.
Brett Carlsen/Getty Images

The rising demand for Santas of color

Dec 23, 2019
Some events and businesses are trying to move away from typical portrayals of Santa.
Santa Larry Jefferson poses with a family.
Courtesy of Landon Luther, co-owner of The Santa Experience

Holiday shopping in full swing at one Montana mall

Dec 13, 2019
A mall with a twist is celebrating a promising holiday shopping season.
Christopher Furlong/Getty Images

When the mall "anchor" is a medical center

Sep 13, 2019
More shopping centers are turning to non-retail tenants.
A Forever 21 store in Chicago in 2014.
Timothy Hiatt/Getty Images for Forever 21

How turning retail space into office space could pay off in Butte, Montana

Apr 23, 2019
A call center is bringing new hope — and jobs — to a burdened mall.
Oli Scarff/Getty Images

You’ve got questions. We help you answer them.

Support nonprofit, independent journalism that makes you smarter.

Experiential shopping doesn't seem to be helping malls

Apr 16, 2019
A new study shows that adding experiential stores to malls doesn't seem to be increase customer foot traffic.
An ornate lighting fixture hangs in the lobby connecting a parking structure to the main area of the Americana at Brand shopping community in Glendale, California.
Shea Huffman/Marketplace

A Montana mall gets another chance

Jan 16, 2019
After years of watching department stores fall, a mall turns to the mixed-use concept.
“If there's one thing that retailers do, it's that we adapt," said Butte Plaza Mall manager Alana Ferko. “If you don't adapt, you'll go the way of the dinosaur."
Oli Scarff/Getty Images

Higher tariffs on consumer goods resonate at a Texas Walmart

Aug 2, 2018
On Wednesday, the Trump administration unveiled a proposal for even higher tariffs on many consumer goods imported from China. We went to a shopping center in Austin, Texas, to find out what buyers of those goods thought about the plan.…
A customer carries merchandise through a Walmart Supercenter.
Rick T. Wilking/Getty Images