returns logistics Archives - Marketplace

UPS moves further into "reverse logistics" with purchase of Happy Returns

by Stephanie Hughes

Oct 30, 2023

Delivery giant grows its network of sites where customers can send back packages by adding 10,000 Happy Returns drop-off locations.

Expanding its network of drop-off locations promises to boost the efficiency of UPS' package pickup operation.

Joe Raedle/Getty Images

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Inside the hectic post-holiday "returns season" at a Costco warehouse

by Kristin Schwab

Jan 26, 2023

A good portion never make it back to store shelves.

Costco is famous for its return policy: unlimited returns despite condition or purchase date, with some exceptions.

Eric Thayer/Getty Images

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