🎁 'Tis the season to support public service journalism Donate Now

Restaurant owners to Yelp reviewers: Be considerate!

Jul 16, 2020
During the pandemic, a bad Yelp review hurts more than ever.
Diners peruse a menu at a Maryland restaurant. Many Yelp reviewers' unrestrained criticism is another stress factor for struggling eateries.
Alex Edelman/AFP via Getty Images

Restaurateur Jen Agg on creating ambiance, treating staff like family and sexism in the kitchen

Sep 12, 2017
In a new book, Canadian restaurateur Jen Agg recounts growing up in the restaurant industry and why she thinks it can still get better.
Jen Agg.
Jenna Wakani