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Restaurants

Holiday traditions keep New Mexico tamale makers busy

by Savannah Maher
Dec 23, 2022
In this region, it wouldn’t be the holidays without tamales. But vendors and restaurants are facing higher costs for ingredients and staff.
Because costs are up for holiday treats like tamales, many businesses pass those costs on to customers.
Claudio Cruz/AFP via Getty Images
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Rebooting a multibillion-dollar business after tens of thousands of layoffs

by Kai Ryssdal and Andie Corban
Nov 1, 2022
Jerry and Lou Jacobs, co-CEOs of global hospitality company Delaware North, say inflation is a bigger concern than labor right now.
Jerry, left, and Lou Jacobs are co-CEOs of Buffalo-based company Delaware North. Inflation requires the business to be agile and flexible, Lou Jacobs says.
Brandon Watson
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How is the restaurant industry faring these days?

by Kristin Schwab
Sep 9, 2022
More people are going out to eat, but some are frustrated with the rising cost. Yet the cost crunch is just as bad, or worse, for restaurant owners.
Even though restaurants' costs are rising, owners may not raise menu prices as much to avoid scaring customers away.
Spencer Platt/Getty Images
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New York City's hangry rat problem has big stakes

by Sabri Ben-Achour
Sep 8, 2022
Rats have burrowed their way into the heart of an economic and political fight worth many tens of millions of dollars.
A dead rat lies on the ground, hunted down by dogs of Ryders Alley Trencher-fed Society in lower Manhattan last year. Rat sightings have increased in New York City since the start of the pandemic.
Angela Weiss/AFP via Getty Images
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Now reopened after pandemic shutdown, popular L.A. restaurant manages through "unprecedented times"

by Kai Ryssdal and Sean McHenry
Aug 31, 2022
Here's Looking at You is up and running again — but the restaurant industry has changed a lot since the Before Times.
Lien Ta (left), co-owner of Here's Looking at You, speaks with "Marketplace" host Kai Ryssdal. "What every restaurant is seeking is consistent business," she says. "And we have that right now."
Anais Amin/Marketplace
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Online review extortion scheme targets the restaurant industry at an unsteady time

by Paul Bibeau
Aug 10, 2022
Scammers give restaurants bogus one-star reviews, and demand payment to stop.
Brian Williams is the general manager at Terrapin, a restaurant in Virginia Beach. He said he tries not to read restaurant reviews too often and addresses any questions that come up about once a month.
Paul Bibeau
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For this Detroit restauranteur, business is still "day to day"

by Sean McHenry
May 18, 2022
For Lester Gouvia, chef-owner of Norma G's Detroit, business in the pandemic economy has been a "rollercoaster."
"We do have some good days, we do still have some bad days," says Lester Gouvia, chef-owner of Norma G's Detroit, a Caribbean restaurant.
Courtesy Lester Gouvia
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Food businesses across the UK pivot again as crowds return to restaurants, shops

by Victoria Craig
Apr 21, 2022
Food delivery operations were activated as eateries and grocery stores emptied. But with restrictions lifted, those changes are fading.
Diners eating outdoors at a London restaurant in April 2021. With lockdowns over and pandemic anxiety easing, many Brits are returning to pre-pandemic habits.
Rob Pinney/Getty Images
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Russian businesses in the U.S. face a tough road as the war escalates

by Kristin Schwab
Mar 3, 2022
"Because there’s Russian in the name, they think they’re supporting an evil, when we’re not," said one restaurant owner.
People walk by a Russian restaurant in Brooklyn. Russian restaurants in the U.S. have faced poor reviews and canceled reservations following Russia's invasion of Ukraine.
Spencer Platt/Getty Images
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"We've taken the licks, and we've gotten back up," Baltimore cafe owner says

by Amy Scott and Richard Cunningham
Feb 14, 2022
Terence Dickson says his Terra Cafe stands for "Black awesome." After 12 years in business and many scars, "we're gonna keep it going."
Terence Dickson, owner of Terra Cafe in Baltimore, says he's been dealing with higher food costs, labor costs and supply shortages.
Courtesy Terra Cafe
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