An algorithm determines gig workers' pay — and they don't like it

Jul 13, 2020
Gig workers' livelihoods are increasingly ruled by mysterious — and unpredictable — software.
Drivers protest Uber and Lyft pay policies at LAX in 2019.
Mark Ralston/AFP via Getty Images

Uber makes food-delivery market move with purchase of Postmates

The companies announced Monday that Uber will acquire Postmates for about $2.65 billion in an all-stock deal.
Food delivery is one area where business has been up during the COVID-19 pandemic.
Chris Delmas/AFP via Getty Images

As cities move to cap delivery app fees, some restaurants worry

May 19, 2020
Some fear the apps will pass fees on to consumers, who might balk.
An Uber Eats delivery person in April. Some delivery companies say a decrease in fees they charge restaurants would be passed on to consumers.
Pascal Guyot/AFP via Getty Images

"Tip baiting" is just the latest battle over tips among gig workers

Apr 10, 2020
Gig platforms have long been ambivalent about encouraging tips that many workers depend on.
An Uber Eats delivery worker on March 19 in New York City.
Dia Dipasupil/Getty Images

How the rise of food delivery is changing restaurants

Sep 9, 2016
Restaurants face new challenges with the boom in apps like DoorDash and Postmates.
A Kokuho Rose brown rice dish from the restaurant Squirl. The plate contains sorrel pesto, poached egg and watermelon radish, along with several other ingredients. 
T.Tseng/Flickr

Financing for on-demand companies drops off

Mar 23, 2016
Looks like you might have to go get groceries instead of having Instacart deliver

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