During the COVID pandemic, lots of identity verification moved online — making it easier for people to commit fraud with the help of generative AI.
“I said, what can I do to stop this? And the customer service rep. goes, ‘Well, if we could stop all instances of fraud, we would but we can’t,'” says Jessica Roy, assistant editor of Utility Journalism at The Los Angeles Times.
It's something parents need to think about more and more these days.
