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Airbnb confronts an unusual marketing challenge

Dec 9, 2014
To help with branding, Airbnb will publish a magazine that will be stocked by hosts and bookstores.

Highlights from the Fed's beige book

Dec 3, 2014
It brims with economic tidbits on such things as hotel rates and e-commerce.

Hotels jack up fees... and consumers continue to pay

Sep 4, 2014
As long as we keep coming back for the cheap rooms, fees won’t be going anywhere.

AirBnB got 99 problems but going public ain't one

Mar 20, 2014
AirBnB is going public, despite regulatory roadblocks and industry opposition.

Who's Gideon?

Jan 27, 2014
And why does he leave Bibles in my hotel rooms?
The lobby of the Waldorf Astoria Hotel.
Jason Merritt/Getty Images Entertainment

Hilton's IPO and the future of the Hilton empire

Dec 11, 2013
Hilton Worldwide is prepping for its initial public offering.

For public good, not for profit.

Wet towels in hotel rooms is a corporate goal

Sep 18, 2013
Businesses make themselves more attractive to corporate clients by adhering to their environmental sustainability businesses. If a client's plan calls for using only hotels that don't automatically deliver clean towels each day... there will be more wet towels in those hotels.

Hotels seek added revenue in service fees

Aug 21, 2013
Following the huge financial windfall of airline fees, hotels and resorts are now charging fees for things that used to be free.

How does a $25 room service burger not make money?

Jun 3, 2013
New York’s biggest hotel is scrapping room service in August, cutting 55 jobs. What will its elimination mean for a hotel that charges $300 a night? An explanation on the economics of room service.