Inside a “ghost kitchen” with Kitchen United

May 27, 2021
Delivery-only restaurants are on the rise. Here's what a virtual food hall looks like.
A customer picks up a takeout order at Kitchen United’s pickup center in Pasadena, California where multiple restaurants share one storefront and fill takeout and delivery orders only.
Maria Hollenhorst/Marketplace

DoorDash offers lower-fee service to restaurants

Apr 27, 2021
The delivery app had been criticized for taking high commissions on orders during the pandemic.
Michael M. Santiago/Getty Images

Direct-to-consumer models key to post-pandemic future for many British businesses

Apr 21, 2021
Across Europe, e-grocery is booming. Companies that successfully pivoted want to hold onto this new slice of business.
Smith and Brock quickly pivoted its wholesale produce business to supply individual consumers during the UK's first lockdown in 2020. Now, it's a booming part of the business and one the company is looking to expand further in 2021. (Photo by Mark Case/Getty Images)

Who will win the delivery app war?

Mar 24, 2021
As more people start eating in restaurants again, delivery companies are competing for consumer loyalty and looking beyond food.
Food and grocery delivery are just the start for apps like DoorDash and GrubHub.
Michael M. Santiago/Getty Images

During shutdown, do U.S. or Chinese food delivery apps have the edge?

Jul 17, 2020
Marketplace’s Jennifer Pak in Shanghai and Scott Tong in the Washington, D.C., area sample each country’s e-grocery and restaurant delivery apps.
A food delivery worker drives along the streets of Shanghai. Chinese companies seem to have invested more in the logistics of app-based delivery than U.S. companies so far.
Noel Celis/AFP via Getty Images

Ready to go back to eating out? Your favorite restaurant won't look the same

May 20, 2020
Many restaurateurs realize that their industry, built on socializing in packed rooms, needs to reduce tables, shrink menus, and increase technology to survive.
A masked waiter serves a customer at a reopened restaurant in Florida on May 11.
Joe Raedle/Getty Images

Food delivery apps may soon see even more consolidation

May 13, 2020
That could mean higher prices for consumers, and for the restaurants that rely on the apps.
There are reports that Uber has made an offer to buy and take over Grubhub.
Cindy Ord/Getty Images

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"Delete the delivery apps," say restaurants hard hit by COVID-19

Apr 16, 2020
Some food delivery services charge as much as 40% in fees. That's cutting into restaurants' bottom line.
Food delivery orders have doubled since the COVID-19 outbreak began, according to the website Yelp,
Angela Weiss/AFP via Getty Images

Wholesale food businesses ship directly to consumers to meet demand

Apr 10, 2020
With some supermarket shelves empty, food providers turn to door-to-door delivery.
Empty shelves where packets of flour would normally be stocked are pictured below half-empty egg and sugar stocks in a north London supermarket.
Isabel Infantes/AFP via Getty Images

Is takeout food safe during COVID-19?

Apr 2, 2020
As more states issue restrictions on restaurants, here’s how to support local businesses while keeping you, your family and the restaurant workers safe and healthy during COVID-19.
An employee at a San Francisco restaurant hands a takeout order to a customer through a window on April 1.
Josh Edelson/AFP via Getty Images