As drive-thrus get bigger, some cities aren't lovin' it

Apr 18, 2024
The rise of online ordering drives restaurant chains to build more drive-thrus, but traffic and walkability concerns have led to bans.
Cars swarm the drive-thrus at a CosMc's in Bolingbrook, Illinois. The brand, owned by McDonald's, only serves customers in drive-thru lanes.
Kamil Krzaczynski/AFP via Getty Images

How fast casual restaurants pick new locations

Apr 16, 2024
"There's a lot of science and a little bit of art" involved in finding the perfect place, a Chipotle executive says.
Shake Shack has cracked the code on scouting locations, says hospitality consultant Talia Berman.
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Teens have "kept the economy going," and their workforce numbers show it

"About 37% of teens worked last year," says Abha Bhattarai of The Washington Post. "These teens are really excited," employers tell her.
Teen employment reached a 14-year high in 2023, according to the Labor Department.
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How expensive fast food can explain rising economic equality

Jan 17, 2024
Fast food workers' wages are up as much as 30% since 2020. That has had real costs for businesses, but real benefits for society.
In the fast food sector, where many workers in the bottom 10% of the income distribution are employed, wages went up by 5.7% when adjusted for inflation between 2020 and 2022, says Eric Levitz of Vox.
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Franchises are big business, but they're adjusting to economic headwinds

Sep 22, 2023
Franchisees get help with marketing and branding, but the corporate parent can’t do much about high interest rates and labor costs.
McDonald's royalty fees will rise from 4% to 5% for some franchisees, according to a company email viewed by Marketplace.
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Fast food menu hacks are taking over TikTok

Apr 5, 2023
They create both chaos and money-making opportunities for businesses.
The rise of social media and digital ordering has spawned a slew of menu hacks and complex orders.
Nicolas Asfouri/AFP via Getty Images

How fast-food chains are buffeted and buoyed by inflation

Feb 2, 2023
Many have higher expenses and are raising prices, but more consumers now have a taste for their relatively inexpensive meals.
Sales at fast-food chain Subway surged last year. But it’s by no means boom times for the industry.
Brandon Bell/Getty Images)

For public good, not for profit.

Panel will set wages and conditions for 500,000 California fast food workers

Sep 5, 2022
The approach is rare in the U.S., but common in other industrialized countries.
California Gov. Gavin Newsom signed the FAST Recovery Act on Labor Day.
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With workers scarce, some industries are turning to robots

Jun 2, 2022
The pandemic accelerated automation purchases, according to an industry group, especially in agriculture, construction and fast food.
A fully automated fast food restaurant in San Francisco in 2015. Industries like fast food and construction increasingly rely on automation.
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You do want fries with that: Wendy's and Google bet on drive-thru AI

Oct 12, 2021
The deal could include voice-recognition software, mapping apps and other digital tools to improve the drive-thru experience.
Artificial intelligence may be coming to a Wendy's drive-thru near you, thanks to a new pairing with Google Cloud.
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