Fast-food chains may need to offer more value meals to lure customers

May 13, 2024
McDonalds, KFC and Pizza Hut have reported soft sales as customers reject inflated prices. That means franchises have to get creative.
Fast-food restaurants hope that meal deals will bring back patrons who feel that eating out has become too expensive.
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The days of free refills may be over

May 13, 2024
McDonald’s announced that it would phase out its self-service machines by the end of 2032. More restaurants may follow suit.
Self-serve refill machines will be phased out at McDonald's by 2032.
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As drive-thrus get bigger, some cities aren't lovin' it

Apr 18, 2024
The rise of online ordering drives restaurant chains to build more drive-thrus, but traffic and walkability concerns have led to bans.
Cars swarm the drive-thrus at a CosMc's in Bolingbrook, Illinois. The brand, owned by McDonald's, only serves customers in drive-thru lanes.
Kamil Krzaczynski/AFP via Getty Images

How fast casual restaurants pick new locations

Apr 16, 2024
"There's a lot of science and a little bit of art" involved in finding the perfect place, a Chipotle executive says.
Shake Shack has cracked the code on scouting locations, says hospitality consultant Talia Berman.
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Teens have "kept the economy going," and their workforce numbers show it

"About 37% of teens worked last year," says Abha Bhattarai of The Washington Post. "These teens are really excited," employers tell her.
Teen employment reached a 14-year high in 2023, according to the Labor Department.
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How expensive fast food can explain rising economic equality

Jan 17, 2024
Fast food workers' wages are up as much as 30% since 2020. That has had real costs for businesses, but real benefits for society.
In the fast food sector, where many workers in the bottom 10% of the income distribution are employed, wages went up by 5.7% when adjusted for inflation between 2020 and 2022, says Eric Levitz of Vox.
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Franchises are big business, but they're adjusting to economic headwinds

Sep 22, 2023
Franchisees get help with marketing and branding, but the corporate parent can’t do much about high interest rates and labor costs.
McDonald's royalty fees will rise from 4% to 5% for some franchisees, according to a company email viewed by Marketplace.
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For public good, not for profit.

Fast food menu hacks are taking over TikTok

Apr 5, 2023
They create both chaos and money-making opportunities for businesses.
The rise of social media and digital ordering has spawned a slew of menu hacks and complex orders.
Nicolas Asfouri/AFP via Getty Images

How fast-food chains are buffeted and buoyed by inflation

Feb 2, 2023
Many have higher expenses and are raising prices, but more consumers now have a taste for their relatively inexpensive meals.
Sales at fast-food chain Subway surged last year. But it’s by no means boom times for the industry.
Brandon Bell/Getty Images)

Panel will set wages and conditions for 500,000 California fast food workers

Sep 5, 2022
The approach is rare in the U.S., but common in other industrialized countries.
California Gov. Gavin Newsom signed the FAST Recovery Act on Labor Day.
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