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Strapped emergency services struggle to answer 911 calls

Feb 9, 2023
Health care staffing shortages and high turnover rates means patients end up waiting longer to get through emergency departments.
New Orleans EMS Lt. Noah Feldman helps his team members load a patient into an ambulance in November.
Shalina Chatlani/Gulf States Newsroom

COVID keeps surging. Are EMS providers at the breaking point?

Dec 3, 2020
First responder agencies are starting to buckle under constant pressure.
A worker decontaminates an ambulance.
John Moore/Getty Images