Marketplace checks in with three small business retailers throughout the holiday season.
Jessi Roberts knows how it's done.
When you return a gift to the store, it costs the retailer money to process your return and restock the item. And if you are returning it via mail, it’s an even bigger headache for the retailer. Click the audio player above to hear the full story.
It puts some pressure on firms that might not be ready to raise workers' pay, one economist says.
When managing a shopping center, "every day is a fresh opportunity for creative problem solving."