For this entrepreneur, burnout inspired a new business

Jan 28, 2022
For Los Angeles e-retailer Patty Delgado, the stress of running her first business inspired her to take a different approach with the launch a second.
Patty Delgado used her burnout as inspiration for a new e-retail brand.
Courtesy of Patty Delgado
Online retailer Cheekys offers a monthly subscription service called "Chicks Fix" to their online customers.
Audrey Austin/Cheekys

Returns are a holiday headache for retailers

Dec 28, 2018
When you return a gift to the store, it costs the retailer money to process your return and restock the item. And if you are returning it via mail, it’s an even bigger headache for the retailer.  Click the audio player above to hear the full story.

What happens when a company like Amazon raises wages everywhere?

Oct 2, 2018
It puts some pressure on firms that might not be ready to raise workers' pay, one economist says.
A worker packs cat food at the Amazon fulfillment center in May in Aurora, Colorado.
Rick T. Wilking/Getty Images

A mall in Montana lost its department store ... again

Jul 30, 2018
When managing a shopping center, "every day is a fresh opportunity for creative problem solving."
People exit a subway into a Manhattan shopping mall on June 28, 2018 in New York City. The American economy showed the weakest performance in consumer spending in nearly five years new numbers from the Commerce Department show. Despite the drop in consumer spending, the gross domestic product (GDP) increased at a 2.0 percent annual rate in the January-March period to give a mixed picture on the state of the American economy.
Spencer Platt/Getty Images

Online stores get physical

Feb 16, 2018
Warby Parker plans to have nearly 100 brick-and-mortar stores by the end of the year.

For public good, not for profit.

Amazon has another holiday for you

Dec 28, 2017
Amazon hopes for more spending and subscribers on “Digital Day.” Click the audio player above to hear the full story. 

After the cart is full: working in e-retail

Sep 21, 2017
We all order things online. Here is one person (and a bunch of robots) behind those orders.
Veronica Mena works for the e-retailer Boxed in its Union, New Jersey, warehouse.
Stephanie Hughes / Marketplace