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Consumers

Social media fury over Instacart pay scale raises industry-wide concerns

by Renata Sago
Feb 8, 2019
Instacart and other apps are competing for consistent customers, while worker pay is inconsistent.
This illustration photo taken on December 22, 2012, in Paris, shows credit cards in a miniature toy shopping cart.
JOEL SAGET/AFP/Getty Images
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As tariffs increase prices, are consumers noticing?

by Tracey Samuelson
Jan 15, 2019
Last year, the Trump administration imposed new tariffs on roughly $280 billion worth of U.S. imports — everything from solar panels and washing machines, steel and aluminum, and about half of what we import from China. In response, Ford, Coca-Cola, Walmart and other large companies have warned about the impact of tariffs on their bottom […]
Cars are prepared for distribution at a Ford factory in Dagenham, England.
Carl Court/Getty Images
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How a new service could help boost your credit score

by Renata Sago
Dec 21, 2018
Experian says consumers who let the firm monitor their checking accounts could get easier access to credit.
iStock/Getty Images
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How companies are sizing you up based on your behavior as a customer

by Sabri Ben-Achour
Nov 23, 2018
Companies use your "customer lifetime value score," a secret shopper score of sorts, to determine how to treat you.
Dan Kitwood/Getty Images
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How the day after Thanksgiving came to be known as Black Friday

by Mitchell Hartman
Nov 19, 2018
This Friday, the Friday after Thanksgiving, is ubiquitously referred to as “Black Friday” by retailers, consumers and the media. We wondered: What does the term mean? And where’d it come from? Click the audio player above to hear the full story. 
The 24th of September 1869: Panic on 'Black Friday' in the New York Gold Room.
Photo by Three Lions/Getty Images
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Apple gear is getting more expensive. Here's why.

by Janet Babin
Nov 1, 2018
The company has managed to make its products seem indispensable to its loyal customers, who appear willing to pay more.
Tim Cook, CEO of Apple, unveils new products during an Apple launch event at the Brooklyn Academy of Music in New York on Oct. 30. The new products cost about 20 percent more than the previous generation.
Photo by Stephanie Keith/Getty Images
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FICO scores are going to change. Here's how.

by Nancy Marshall-Genzer and Sabri Ben-Achour
Oct 22, 2018
The Ultra FICO could make it easier for people with imperfect scores to qualify for credit.
Justin Sullivan/Getty Images
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FICO scores are going to change. Here's how.

by Nancy Marshall-Genzer and Sabri Ben-Achour
Oct 22, 2018
The Ultra FICO could make it easier for people with imperfect scores to qualify for credit.
Justin Sullivan/Getty Images
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P&G posts gains thanks to growing Shave Club. Wait. What?

by Erika Beras
Oct 19, 2018
Procter & Gamble posted its strongest quarterly sales growth after five years of no growth. Some savvy rebranding of old, familiar products and the introduction of organics has helped pull in younger customers. The company also trimmed its marketing budget worldwide, and there’s been a lot of growth in the subscription Gillette Shave Club. Click […]
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P&G posts gains thanks to growing Shave Club. Wait. What?

by Erika Beras
Oct 19, 2018
Procter & Gamble posted its strongest quarterly sales growth after five years of no growth. Some savvy rebranding of old, familiar products and the introduction of organics has helped pull in younger customers. The company also trimmed its marketing budget worldwide, and there’s been a lot of growth in the subscription Gillette Shave Club. Click […]
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