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Marketplace

It's a correction, folks

Feb 27, 2020

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Comcast’s new call center is stuffed with Silicon Valley-style perks. Will that help its customer service problem?

by Miles Bryan Oct 28, 2019
The Delaware office is part of the cable company’s $1 billion push to improve its customer relations.
Call center employees can decompress around a turtle and fish-stocked pond.
Miles Bryan/Marketplace