How HR mishaps left Amazon workers underpaid and out of jobs

Amazon workers lost pay and occasionally jobs due to mistakes by the company's employee leave system.
After Tara Jones, an Amazon warehouse employee in Oklahoma, reported money missing from her paycheck, an internal investigation revealed the problem had been going undetected for over a year.
Joseph Rushmore for The New York Times

There's an industry that handles our returns, and it's not pretty

Oct 19, 2021
Companies spend a lot of money processing those returns, and many items that are returned won't end up back on the shelf.
An Amazon delivery driver carries boxes into a van outside of a distribution facility in Hawthorne, California.
Patrick T. Fallon/AFP via Getty Images

California looks to regulate work quota algorithms

Sep 14, 2021
A measure to regulate Amazon's and other companies' use warehouse work algorithms is headed to Gov. Newsom.
A view of Amazon's current logo.
Philippe Huguen/AFP/Getty Images

Employers' new strategy: Come for the work, stay for the college tuition

Sep 13, 2021
Big companies have started offering free tuition for workers on the front lines. Does it help with retention?
Companies like Target are offering free college to its workers.
Justin Sullivan/Getty Images

Is Congress about to regulate Big Tech?

Jun 24, 2021
Axios reporter Margaret Harding McGill breaks down the antitrust bills moving through the House of Representatives.
Rhode Island Democrat David Cicilline is the chairman of the House Judiciary Subcommittee on Antitrust, Commercial and Administrative Law.
Drew Angerer/Getty Images

What challenges face Amazon without Bezos at the helm?

Brad Stone, author of “Amazon Unbound,” explains how Bezos shaped Amazon’s business and culture.
Bezos' personal dedication to innovation and obsession with preventing stagnation at Amazon influenced many of the company's successful projects, but also its failures and its problematic workplace culture.
David Ryder/Getty Images

Is Amazon's high turnover a huge red flag or the secret to its dominance?

Inside the investigation into "the Amazon that customers don't see."
A sweeping New York Times investigation into Amazon's warehouses reveals high turnover, HR errors and worker frustration.
Chang W. Lee/The New York Times

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Amazon workers vote no on unionizing Bessemer, Alabama, warehouse

Apr 9, 2021
The warehouse has been the site of a protracted, very public fight to organize.
A sign encouraging workers to vote in the union election hangs outside the Amazon fulfillment center in Bessemer, Alabama.
Patrick T. Fallon/AFP via Getty Images

Amazon warehouse workers reject union bid in Alabama

Apr 9, 2021
The union said it would file an objection with the NLRB charging the company with illegally interfering with the union vote.
The Amazon fulfillment warehouse at the center of a unionization drive on March 29 in Bessemer, Alabama.
Elijah Nouvelage/Getty Images

Small business coalition says Amazon brands are unfair competition

Apr 6, 2021
"It's a basic conflict of interest," says one small-biz advocate.
Is Amazon selling its products alongside small businesses' healthy competition or a conflict of interest?
Quinn Rooney/Getty Images