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Airline delays

Air travel is still melting down, and travel agents are caught in the middle

by Kai Ryssdal and Sean McHenry
Aug 30, 2023
Erica Wilkinson of Campbell Travel says travel agents are the ones getting clients "unstuck" in the New Air Travel Normal.
"I've been doing this for a dozen years. I've never quite seen a season of so much upheaval," says travel agent Erica Wilkinson.
Michael Ciaglo/Getty Images
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TSA hired more people to make sure your vacation is off to a good start

by Jana Kasperkevic
May 26, 2017
Will this translate to short security lines at airports?
Traveling this summer might not be a nightmare.
Justin Sullivan/Getty Images
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Delta is dealt a blow

by Sabri Ben-Achour
Aug 8, 2016
Why three of the big airlines have had meltdowns: system complexity, not age.
A Delta jet takes off at LaGuardia Airport , August 8, 2016 in the Queens borough of New York City. Delta flights around the globe were grounded and delayed on Monday morning due to a system outage. 
Drew Angerer/Getty Images
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