Marketplace listener Tracy Cambre Morales planned a Hawaii vacation for her 50th birthday.

After meticulously planning the trip for almost a year, the Morales family was excited. The plane tickets were purchased, the condo and car rental were secured, the family was set. Right before the family was supposed to depart, Tracy’s mother-in-law got sick, and the doctor gave her two months to live.

The Hawaii trip to was postponed indefinitely. After canceling the plane tickets and the rental car, Tracy was faced with canceling the rented condo, which was not refundable. To her surprise, the condo owner had different plans.

Listen to the Morales’ story in the audio player above.