The debate about high speed Internet access and service grows more heated all the time. Susan Crawford, fellow at the Roosevelt Institute, argues big companies are over-charging and under-serving us, and that it’s up to the government to step in and regulate a better way. She’s even got a book on the topic, Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age. The reviews of that book on Amazon.com offered a new and strange chapter in the debate this week.

Crawford joins Marketplace Tech host Ben Johonson to discuss. Click on the audio player above to hear more.