Nov 28, 2022

The “paper ceiling”

Mario Tama/Getty Images

Hiring software can filter out qualified applicants who don't have the "right" degree. Plus, Zelle scams and holiday movie marathons.

Segments From this episode

Deadline looms for potentially "perilous" nationwide rail strike

by Kai Ryssdal and Sarah Leeson

Nov 28, 2022

The effects of a work stoppage could be felt as soon as Dec. 5. Many in the private sector are looking to Congress for a solution.

A rail strike could affect energy, wastewater treatment and much more. "Rail companies have been pushed to get those better profit margins, better performance on Wall Street, and .... are trying to use as little equipment and staff as possible," says Rachel Premack of FreightWaves.

Mario Tama/Getty Images

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When "buy now, pay later" becomes a way to pay for groceries

by Stephanie Hughes

Nov 28, 2022

Many buy now, pay later services began as a way to help people make big-ticket purchases. Now, it's also a way to finance essentials.

Elijah Nouvelage/AFP via Getty Images

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Companies are ditching degree requirements, but what about their hiring software?

by Meghan McCarty Carino

Nov 28, 2022

Applicant tracking systems often home in on degrees, specific schools, previous employers and key words that can bias the process.

"An increasing number of employers have vowed to do away with degree requirements, but the bias is often embedded in the software companies use to screen applicants," says Shad Ahmed with the nonprofit Opportunity@Work.

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Big banks discuss reimbursement for Zelle users victimized by scammers

by Savannah Maher

Nov 28, 2022

With new fintech comes new fraud.

Large banks, including J.P. Morgan Chase, are creating a system to reimburse customers who fall victim to scams.

Michael M. Santiago/Getty Images

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Frontier Airlines hangs up on customer service by telephone

by Samantha Fields

Nov 28, 2022

Dial the number, and a recorded message refers you to the website or mobile app. That could alienate some customers, one analyst says.

Frontier Airlines will handle customer service through an online chat service and its app.

Michael Francis McElroy/Getty Images

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Why TV networks and streaming brands pump out more holiday films every year

by Kristin Schwab

Nov 28, 2022

They do well with a key advertising demographic: young women.

A kickoff event for Lifetime's Christmas movie season in 2019.

Jesse Grant/Getty Images for Lifetime

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Music from the episode

Beat 100 Benny Sings

What's the Difference Dr. Dre

Pina Colada Freddie Joachim

Make It Better Anderson .Paak

Ordinary Pleasures Toro Y Moi

Santa's Coming for Us Sia

Down Jay Sean feat. Lil Wayne

The team

Nancy Farghalli Executive Producer

Maria Hollenhorst Producer II

Andie Corban Producer I

Sarah Leeson Producer I

Sean McHenry Director & Associate Producer II

Richard Cunningham Associate Producer I

Dylan Miettinen Associate Digital Producer

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