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with Kai Ryssdal

Marketplace for Thursday, December 26, 2013

The UPS delivery debacle raises a lot of questions: People will forgive companies a lot of things, but not screwing up their Christmas. So, how big a scar will this be for UPS (and to a lesser extent FedEx); and do we have the infrastructure to actually handle the shift to online shopping at peak times? Next, that dramatic increase in deliveries this time of year has meant an equal increase in the trash from all the packaging it takes to get goods from Amazon and others to consumers. Finally, Southwest is hiring hundreds of flight attendants (thousands have applied for the jobs) and other airlines are putting up the 'Help Wanted' signs too, after a long period of cuts.

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Kai Ryssdal

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