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The value of a well-crafted “thank you”
Dec 26, 2019

The value of a well-crafted “thank you”

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Christmas retail sales get an online bump. One-day free shipping makes a dent in Amazon's profits. How thanking people for their charitable giving can prompt further donations.

Segments From this episode

How will post-Christmas sales fare?

Dec 26, 2019
Some retailers look to post-Christmas shopping to revive their fortunes
Jack Taylor/Getty Images

Amazon's one-day shipping bet dents profits this holiday season

Dec 26, 2019
It costs Amazon more to deliver the average package than you spend on the item itself.
Sean Gallup/Getty Images

The team

Victoria Craig Host, BBC
Stephen Ryan Senior Producer, BBC
Jonathan Frewin Producer, BBC
Daniel Shin Producer
Brian Allison Engineer
Meredith Garretson Morbey Senior Producer
Erika Soderstrom Producer
Rose Conlon Producer
Alex Schroeder Producer