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Oct 30, 2023

It’s not just you. Self-checkouts are terrible.

Be honest: Do you prefer self-checkout at stores or do you actually kinda dread them? Plus: the latest updates on the UAW strike.

It’s not just you. Self-checkouts are terrible. — Matthew Horwood/Getty Images

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Segments From This Episode

The shortcomings of self-checkout
by David Brancaccio and Alex Schroeder
Christopher Furlong/Getty Images
It’s not saving retailers as much money as promised, says Amanda Mull of The Atlantic. And it doesn’t always make customers’ shopping trips easier.
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Music from the episode

The Team

David Brancaccio Host
Leanna Byrne Host, BBC
Kelly Silvera Executive Producer
Meredith Garretson Morbey Senior Producer
Alex Schroeder Producer
Erika Soderstrom Producer
Ariana Rosas Producer
Nic Perez Director/Producer
Dylan Miettinen Digital Producer
Jesson Duller Media Producer
Brian Allison Technical Director
Nick Esposito Media Producer
James Graham Producer, BBC
Jo Critcher Producer, BBC
Naomi Rainey Producer, BBC
Lis Mahy Producer, BBC