Social media fury over Instacart pay scale raises industry-wide concerns

Renata Sago Feb 8, 2019
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This illustration photo taken on December 22, 2012, in Paris, shows credit cards in a miniature toy shopping cart. JOEL SAGET/AFP/Getty Images

Social media fury over Instacart pay scale raises industry-wide concerns

Renata Sago Feb 8, 2019
This illustration photo taken on December 22, 2012, in Paris, shows credit cards in a miniature toy shopping cart. JOEL SAGET/AFP/Getty Images
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Instacart, the online grocery delivery company, announced this week that it’s raising its workers’ wages. This makes the second pay boost the company has green lit in less than a week. It’s all in reaction to weeks of social media backlash from the company’s shoppers and customers over sub-standard pay — that is, customer tips subsidizing workers pay. It’s the latest tension over how to pay gig economy workers in an increasingly competitive online delivery market. 

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