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Marketplace Morning Report
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Marketplace Morning Report

The age of fraud

May 17, 2019
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Marketplace Morning Report
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Big tech and banks are using mea culpa ads to appeal to their users

Renata Sago May 18, 2018
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What happens when three big companies invest in an apology? Facebook, Uber and Wells Fargo have launched apology campaigns in the past several weeks. They’re all trying to regain the trust of their customers for scandals that have included data hacking, sexual harassment, and overcharging. But is an “I’m Sorry” ad effective?

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How We Survive
How We Survive
Climate change is here. Experts say we need to adapt. This series explores the role of technology in helping humanity weather the changes ahead.