UPS delivers on holiday orders – and hurts itself
UPS is warning that its earnings will fall short for the fourth quarter of last year, mostly because the company overcompensated for the shipping woes of 2013, when it delivered a surge of last-minute packages after Christmas.
For 2014, it hired more workers and invested in more equipment than was needed to handle what turned out to be an easier Christmas shipping season. E-commerce is a bigger part of UPS’ business now, and it is also hard to forecast. Will cost-cutting hurt performance next year?
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