Marketplace Logo Donate

Daily business news and economic stories from Marketplace

Aetna raises its minimum wage…. Who’s next?

Subscribe to our Newsletters

Aetna is raising its minimum base pay to $16 an hour and improving its health benefits starting in April. It’s a massive raise for some workers who generally hold customer service and billing positions. 

Is this a sign that wages may rise for low-income workers across the economy? Not necessarily.

Aetna, as a healthcare company, sees a future in which it deals more directly with the consumer. And yet, the turnover rate industrywide for customer service employees is around 30 percent. The company is investing to improve morale, reduce  turnover and attract quality employees.  

What's Next

Latest Episodes From Our Shows

Listen
5:43 PM PDT
28:48
Listen
4:18 PM PDT
27:01
Listen
1:43 PM PDT
1:50
Listen
Aug 12, 2022
7:29
Listen
Aug 12, 2022
6:54
Listen
Jul 7, 2022
30:13
Listen
Aug 9, 2022
24:46
Exit mobile version