You found the perfect gift. Ordered it UPS. And uh-oh… It didn’t arrive.

Noel King Dec 26, 2013
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Workers sort packages at a UPS facility in Hodgkins, Illinois. Scott Olson/Getty Images

You found the perfect gift. Ordered it UPS. And uh-oh… It didn’t arrive.

Noel King Dec 26, 2013
Workers sort packages at a UPS facility in Hodgkins, Illinois. Scott Olson/Getty Images
HTML EMBED:
COPY

Many people who ordered their Christmas presents via UPS got a nasty surprise yesterday. No presents! The company says the volume of packages exceeded its capacity. Marketplace’s Noel King has the latest on the story. Click the audio player above to listen.

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