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Verizon explains itself after 3rd outage on 4G network

John Moe Dec 30, 2011

Well, this is an interesting approach. Verizon has suffered three significant outages on its 4G network in the past few weeks and last night it issued a statement arguing that for the year the network worked 99 percent of the time. Which, like saying that for every 100 days of work you showed up sober for 99 of them, is a fairly optimistic spin on a fairly negative result. Verizon says that all the outages were caused by different things.

From CNET:

“Each incident has been different from a technical standpoint,” the company said. “Our engineers have successfully diagnosed those past triggering events, and they have not re-occurred. We also work diligently to rectify technical problems in the Network before they affect any customers.”

Still, Verizon said it plans to make some key changes to its network to keep future outages at bay. One of those is breaking up parts of its network to keep damage in one area from spreading to another.

“Among the numerous measures we have taken or will take are: geographic segmentation, which enables us to isolate, contain and rectify network performance issues, and maintain service to the majority of customers when an issue does develop.”

For those of you tracking our wireless-carriers-as-Beatles analogy, this is Paul getting busted for pot in Japan.


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