We’re 70% to our fall fundraiser goal of 2,000 donations by midnight Friday. Give Now

Ford to fix screwy car systems

John Moe Nov 7, 2011

Ford Motor Company had this great idea to replace a lot of the buttons and knobs on a traditional car system with a sort of touch screen equivalent called MyFord Touch. It comes standard on higher end cars and costs $750 for less expensive models of cars. Only trouble is the system screws up a lot.

From the AP:

Dealer phone lines and Internet chat rooms were soon buzzing with complaints. The system shut down without warning and took too long to reboot. It didn’t understand voice commands and didn’t always respond to owners’ touch. Some owners found the information-packed screens overwhelming.

Now Ford is addressing it by sending out some 250,000 flash drives next year that it says will fix the problem. Ford insists that the product wasn’t rushed out to market without being thoroughly tested but it says that not everything can be completely tested outside of the actual market, stuff just comes up when it’s in the real world. Which, to me, seems like a way of Ford saying “our testing process is bad”.

There’s a lot happening in the world.  Through it all, Marketplace is here for you. 

You rely on Marketplace to break down the world’s events and tell you how it affects you in a fact-based, approachable way. We rely on your financial support to keep making that possible. 

Your donation today powers the independent journalism that you rely on. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you.  

The clock is ticking⏳ 

Time is running out to make a gift to Marketplace and help us meet our fall fundraiser goal of 2,000 donations by midnight Friday.