Find the latest episode of "The Uncertain Hour" here. Listen

Hotmail emails vanish

John Moe Jan 3, 2011

Usually the only time I think about Hotmail is when I’m admonishing my wife to drop her clunky old Hotmail account and switch over to something that works like Gmail. She never listens. And she’s not alone. Hotmail is the most popular web-based email client in the world with 360 million active users. But many customers over the weekend reported that their folders were empty, all their emails gone. Microsoft says this didn’t affect everyone and now says the missing emails have been restored. They offered no guidance in what caused the problem or how it was resolved. Sadly, this will not affect my wife’s stubborn insistence on staying on Hotmail.

Marketplace is on a mission.

We believe Main Street matters as much as Wall Street, economic news is made relevant and real through human stories, and a touch of humor helps enliven topics you might typically find…well, dull.

Through the signature style that only Marketplace can deliver, we’re on a mission to raise the economic intelligence of the country—but we don’t do it alone. We count on listeners and readers like you to keep this public service free and accessible to all. Will you become a partner in our mission today?

Your donation is critical to the future of public service journalism. Support our work today – for as little as $5 – and help us keep making people smarter.