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The Marketplace Reader

Espresso-over-ice request heats up online

Richard Core Jul 15, 2008

Couldn’t resist passing along this story of customer vs. barista that went down at the Murky Coffee shop in Arlington. Va. The customer wanted three shots of espresso poured over ice. The barista refused, citing store policy and a desire to maintain the quality of the brew. Barbs and counterpunches and comments have been posted by the customer and the store owner. Including the nice use of Jack Nicholson’s classic scene from “Five Easy Pieces.” (Warning: There’s some language tossed about that we wouldn’t post here and we couldn’t use on the air.) Hey, guys, I love coffee — a lot. But it’s only coffee!! How about sharing a cup of Folger’s Crystals and getting back to reality.

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