Voice recognition software's bilingual problem
Voice recognition software struggles with accents.
As holiday shopping discounts kick into high gear this week, lots of people will be buying new smart phones. And whether you're an iPhone or an Android, one of the features that has had a lot of attention recently is voice recognition. But the more hands-free our tech world tries to be, the more a particular problem grows. A lot of voice recognition software seems to work best for English. And even if you're speaking English with an accent, Siri or Google might not translate nearly as well. Gabrielle Sama is the managing editor for CNET en Espanol. He and his reporting team have taken a close look at the issue. Sama joins Marketplace Tech host Ben Johnson to talk about the continuing challenges of voice recognition software.